Esb new connection form

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Apply for a New Connection

Use our simple online application process to apply for a new connection. When you register for an online application it will take you 10 to 15 minutes.

Have a question? You may be able to find an answer in our Connection FAQs

Have you already received a quote?

Process

There are 6 simple steps in getting you the power you need. New or existing, we’ll be with you at every step to get your connection up and running.

  1. Register and Submit an Application FormIf this is your first online application, you will need to register. You will be asked to provide certain information, such as a Site Map or an Ordnance Survey Map. Full details of mandatory documents are available after selecting your required connection type. Once registered, you will receive a verification code to create a password.
  2. Quotation Stage For domestic and small business connections less than 100kVA where site visits are not required, our quotation timeline is 7 working days. Where a site visit is necessary, the timeline is 15 working days. Larger connections of 100kVA and above require more planning but we will send you a quote within 90 working days.
  3. Acceptance of Terms Once your quotation is paid in full and you have returned your signed Connection Agreement, your job will progress to the next stage.
  4. Design Stage Our Engineering Officer handles the Design Phase, including any necessary permissions and wayleaves from landowners. The timeline will vary depending on the complexity of your connection. For domestic and small commercial connections less than 100kVA, our timeline is 20 working days.
  5. Connection Works This is where we carry out the construction work required to complete your connection. The timeline is 6 weeks if no significant network reinforcement is required.
  6. Service Live Subject to confirmation that the ducting on your site has been completed to ESB Networks’ specifications, your electrical contractor has submitted the Completion Cert, and you have registered with a Supplier we aim to complete your connection within 10 working days

Connection FAQs

When should I apply?

Once you have your planning permission in place, you should apply as soon as possible.

Why apply online?

Our New Connections Online Application allows you to track your application and receive email updates throughout the process (Domestic and Commercial with MIC < 100kVA).

What information do I need to need to get started? How do I increase or decrease my level of supply?

To increase or decrease your level of supply please go to:

What kind of new connection do you need?

New Home Connection

Single Commercial Unit

Relocation of Pole or Line